Listrak’s GXP Empowers All-Clad to Reach Aggressive Revenue Goals

As a Listrak client of nearly five years, cookware brand All-Clad trusted the Listrak team to drive continuous growth through their email and SMS marketing programs. Last year, All-Clad sought Listrak’s expertise in order to reach new, aggressive revenue goals. The Listrak team came back with exciting performance projections for GXP, Listrak’s Identity Resolution solution, prompting the All-Clad team to add GXP to their tech stack in August 2022.

GXP quickly drove results for All-Clad, with immediate lifts in acquisition and revenue. Powered by GXP and guided by their dedicated Account Manager, in March 2023, All-Clad enabled a 2-step subscription popup with a welcome discount as part of their comprehensive acquisition strategy.Performance is phenomenal thus far: In April, daily email opt-ins were up 164% year-over-year (YoY),while SMS opt-ins were up 26% YoY.

With this discount offer, protecting their margin was a priority for All-Clad. GXP enabled them to find the perfect formula, balancing the discount amount to entice consumers into email and SMS subscriptions without sacrificing too much revenue. Listrak continues to optimize All-Clad’s acquisition tactics by testing different tools, offers, and messaging, creating the potential for even greater list growth.

As a result of their huge increase in subscriptions, All-Clad’s triggered revenue:

• Increased 327% YoY year-to-date

• Increased 562% YoY - April 2023 vs. April 2022

• Averaged 28.1% of total ecommerce revenue for April 2023 (up 304% YoY)

Overall, All-Clad has seen a 64x return on ad spend (ROAS) from GXP since launch, proving out Listrak’s predictions and creating tremendous wins for the All-Clad team.

We’re excited about the addition of GXP to our long and successful Listrak partnership. GXP will help us meaningfully connect with our customers, driving acquisition, retention, and ultimately, revenue while protecting our margins with fine-tuned optimization.
Tom Guenther, Senior Manager Direct-to-Consumer, All-Clad

164%

Increase in Daily Email Opt-Ins YOY